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M3 Patient Experience... Going Far Beyond Ordinary Patient Satisfaction Surveys
MedicalGPS, LLC
PRICE: Call For Pricing.
Type of Product: Service
Easily setup and deploy your customized M3-Patient Experience™ survey using our full-featured dynamic survey creation tool.
M3-Patient Experience™ goes way beyond just measuring patient satisfaction. Install M3-Patient Experience into your healthcare organization to improve an already good performing operation, or, to sustain the outstanding level of service currently being provided today. Leadership will be prepared to lead and effect positive change when embracing M3-Patient Experience.
Click here to watch the M3 video.
Click here to experience M3 reporting.
Click here to view an M3 sample survey.
Click here to preview the M3 tutorial.
M3-Patient Experience™, MedicalGPS’ Patient Experience survey system, continuously monitors, measures, and assists your leadership team with maximizing patient retention and patient loyalty.
Physicians, frontline support staff and other healthcare decision makers see the real-time positive results of providing outstanding customer service and compassionate care.
How M3-Patient Experience works:
M3-Patient Experience captures patient feedback electronically, eliminating manual survey tabulation. Survey results are delivered real-time via GPSMapping™, MedicalGPS’ business intelligence solution.
M3-Patient Experience clients have the option of collecting on-going patient feedback via an on-line secure web-portal, or touch-screen kiosks strategically positioned within the facility.
M3-Patient Experience helps you evaluate each segment of the patient’s experience, from beginning to end, including appointment scheduling, check-in, rooming, vitals, the provider/patient encounter, ancillaries, checkout and billing.
Features & functionality include continuous monitoring and notification to leadership, via real-time e-mail direct to your in-box whenever patient feedback warrants follow-up. M3-Patient Experience is the ultimate in exception reporting. Whether reinforcing outstanding customer service or, correcting less-than-acceptable performance, support-staff couching and counseling can occur as soon as possible, oftentimes immediately following the patient’s encounter.
Subscription, Monthly: Call For Pricing.
Volume discounts are available for group practices with 20 providers or more.
Please call 615-467-6338 for pricing.
Prices are subject to change without notice.
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