14,849

Providers Empowered

Adding over 5,000 new providers in 2018 alone, M3-Patient Experience served nearly 15,000 healthcare providers system-wide last year.

891,820

Surveys Taken

On average, patients responded to an M3-Patient Experience survey every 35 seconds in 2018. That's over 2,400 each day.

18,526,456

Questions Answered

Answering that many questions is the equivalent of over 86,000 ACT exam completions. Randomly answering the questions, they would average a score of 12.

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104,482

Service Recoveries Managed

M3 alerted and empowered clinic staff in service recovery focused patient engagement over 104,000 times in 2018, demonstrating timely response, concern, and compassion in healthcare.

7,748,385

Dollars in Regained Revenue

If we conservatively estimate that each successful service recovery resulted in at least one billed 99213 CPT Code at $74.16, the M3-Patient Experience system allowed our client practices the opportunity to reclaim over $7.7 million dollars.

127,312

Flash Reports Viewed

Printed on A4 paper, these M3-Patient Experience flash reports could cover a football field more than one and half times, or fill every seat in Michigan Stadium and Crisler Center.

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350,342

Free Text Comments Composed

That averages more than 33 words per comment. Reading all 350,342 comments would take the World's fastest reader nearly 8 hours at 25,000 words per minute!

10,919,063

Emails Sent

Per recent statistics, the average office worker receives more than 125 emails each day. It would take the average office worker over 239 years to receive them all. Let's assume they are immortal.

163,728

Text Messages Sent

According to research by Text Request, the average American sends and receives 94 SMS messages each day. At the same rate, it would take five average Americans a year to send 2018's M3 text messages.

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9,820

M3-Advocate Empowered Providers

In the past year, nearly 10,000 providers across 962 medical practices utilized M3-Advocate, the majority of whom saw a noticeable increase in both their quantity of reviews and the scores they received.

206,904

Patient Advocates Identified

M3 Advocate's patent-pending methodology identified and contacted hundreds of thousands of patients who were likely to leave glowing social media reviews for our client practices on Google, Healthgrades, Vitals, RateMD, and elsewhere.

54,852

Advocates Responded

Of all those Advocates identified, more than 26% of them visited a social media review site when we asked them to leave a review for their provider.

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All those MedicalGPS stats and numbers not enough?! Okay, here are a few more.

96.6%

OF SURVEYS STARTED ARE COMPLETED

3,224

MEDICAL PRACTICES SERVED

5,790

USERS HAVE ACCESSED M3

If you're not among the healthcare practices benefitting from these statistics, we invite you to learn even more about our experienced team, our leading-edge technology, and our commitment to our clients.

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